What matters most reaches well beyond surface-level effects. Understanding these complexities is critical for leaders wanting to prepare adequately.

One key insight is highlighted by industry analysis: what succeeded in the past often fails today or ahead.

Organizations that focus too much on specific tools and not enough on culture and capability often struggle the most.

What industry analysts failed to anticipate is the pace of change. Starting with early pilots, the industry has seen rapid expansion throughout the entire industry.

Key Points

• Emerging standards are changing the manner in which companies handle operations.
• The scope of contemporary platforms requires different expertise across technology organizations.
• Investment in capability building is likely to prove more valuable than chasing the latest platforms.